Terms and Conditions

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and White Blink Private Limited (“Company,” “we,” “us,” or “our”), governing your access to and use of the Orbit Hunt platform, including the website at app.orbithunt.com, the tracking script, APIs, dashboards, documentation, and all related services (collectively, the “Service”). Orbit Hunt is a product developed under the Latbase initiative of White Blink Private Limited.

By creating an account, accessing, or using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you must not access or use the Service.

• “Customer” means the individual or entity that registers for an Orbit Hunt account and uses the Service.
• “End User” means any individual who visits a website operated by a Customer where the Orbit Hunt tracking script is deployed.
• “Customer Data” means all data submitted by or on behalf of the Customer through the Service, including account information, organization details, tracker configurations, and lander settings.
• “Session Data” means all data collected from End Users through the tracking script, including session recordings, behavioral metrics, and associated metadata.
• “Tracking Script” means the JavaScript code snippet provided by Orbit Hunt that Customers install on their websites to enable session recording and analytics.
• “Organization” means a workspace created within Orbit Hunt under which trackers, landers, and team members are managed.

To use the Service, you must:

• Be at least 18 years of age or the age of legal majority in your jurisdiction.
• Have the legal capacity and authority to enter into a binding contract.
• Not be barred from using the Service under applicable law.
• Provide accurate and complete registration information.

The Service is designed for business use. It is not intended for personal, family, or household purposes.

• You must provide a valid email address, your name, and a secure password to create an account.
• You must verify your email address before accessing the full features of the Service.
• You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• You must notify us immediately at hello@orbithunt.com if you suspect unauthorized access to your account.
• We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised.
• You may not share, transfer, or sell your account to another party without our prior written consent.

Orbit Hunt provides:

• Session Recording — a tracking script that captures visitor interactions on Customer websites, including DOM snapshots, mouse movements, clicks, and scroll events.
• Behavioral Analytics — automated analysis of recorded sessions to generate metrics such as engagement scoring, scroll depth, CTA interaction rates, section-level engagement, dead session detection, and drop-off analysis.
• Session Replay — a dashboard interface for replaying recorded sessions.
• Page Structure Analysis — automated identification of page sections and calls-to-action for contextual analytics.
• Team Collaboration — multi-user organizations with role-based access control.

We reserve the right to modify, update, or discontinue any feature of the Service at any time, with or without notice. We will make reasonable efforts to notify Customers of material changes.

By using the Service, you agree to the following obligations:

Our collection and use of data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

• Orbit Hunt acts as a Data Processor with respect to Session Data collected on Customer websites. The Customer is the Data Controller.
• Orbit Hunt acts as a Data Controller with respect to Customer account data.
• We process Session Data solely on behalf of and under the instructions of the Customer, for the purpose of providing the Service.
• We do not sell, rent, or trade Session Data to any third party.
• We will enter into Data Processing Agreements (DPAs) with Customers upon request.

• The Tracking Script is provided for installation exclusively on websites that you own or are authorized to monitor.
• You must not modify, tamper with, or alter the Tracking Script in any way that changes its intended functionality, circumvents its privacy safeguards, or causes it to collect data beyond its designed scope.
• The Tracking Script is provided under a license that is limited to use with the Orbit Hunt Service. You may not extract, repurpose, or redistribute the script independently.
• We may update the Tracking Script from time to time to improve functionality, security, or performance. Such updates are applied automatically and do not require action on your part.
• We are not responsible for any conflicts between the Tracking Script and other third-party scripts running on your website. You are responsible for testing compatibility in your environment.

• We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation.
• The Service may be temporarily unavailable due to scheduled maintenance, unscheduled maintenance, or circumstances beyond our control.
• We will make reasonable efforts to provide advance notice of planned downtime.
• Support is provided via email at hello@orbithunt.com. Response times may vary based on the nature and severity of the inquiry.
• We do not guarantee any specific uptime percentage or service level unless separately agreed in writing.

• Certain features of the Service may require a paid subscription. Pricing details are available on our website and may be updated from time to time.
• If you subscribe to a paid plan, you agree to pay all applicable fees in accordance with the billing terms presented at the time of purchase.
• All fees are exclusive of applicable taxes, which are your responsibility.
• We reserve the right to change pricing with reasonable advance notice. Price changes will not apply retroactively to your current billing period.
• Failure to pay fees may result in suspension or termination of your access to the Service.
• Unless otherwise stated, fees are non-refundable.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY ANALYTICS, METRICS, OR DATA GENERATED BY THE SERVICE.
• WARRANTIES THAT THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS.

You acknowledge that behavioral analytics are derived from automated algorithms and may not reflect the complete picture of End User behavior. You should not rely solely on data from the Service for critical business decisions without independent verification.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• ORBIT HUNT, WHITE BLINK PRIVATE LIMITED, AND THEIR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITIES, LOSS OF GOODWILL, OR COST OF PROCUREMENT OF SUBSTITUTE SERVICES, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
• OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED US DOLLARS (USD $100), WHICHEVER IS GREATER.

THIS LIMITATION APPLIES TO ALL CLAIMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

You agree to indemnify, defend, and hold harmless Orbit Hunt, White Blink Private Limited, and their directors, officers, employees, affiliates, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your use of the Service.
• Your breach of these Terms.
• Your violation of any applicable law or regulation.
• Your failure to obtain necessary consents from End Users.
• Your failure to comply with your obligations as a Data Controller.
• Any claim by an End User or third party arising from the deployment of the Tracking Script on your website.
• Any content on your website that infringes upon the rights of a third party.

We reserve the right to modify these Terms at any time. When we make material changes, we will:

• Update the “Last updated” date at the top of this page.
• Notify Customers via email or in-app notification for significant changes.
• Provide a reasonable period for review before the changes take effect.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the changes, you must stop using the Service and close your account.

If you have questions or concerns about these Terms, please contact us:

White Blink Private Limited

Operating as Orbit Hunt (under the Latbase initiative)

Email: hello@orbithunt.com

© 2026 Orbit Hunt — a product by White Blink Private Limited. All rights reserved.